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Consuelo Fernández

Professional Status



About Me

Versatile financial services and management professional with 14+ years’ experience elevating productivity, efficiency, regulatory compliance, security, and profitability of diverse operational platforms. Builds and leads dedicated teams of up to 5 staff focused on achieving objectives in alignment with strict policies, procedures, and guidelines. Nurtures collaborative work environments on global levels, driving sustainable business growth, service quality, and superior customer journeys. Advanced communicator with all levels of staff, management, and clients in English and Spanish:

- Achieved and maintained top client satisfaction and retention by working closely with individuals to assess and address individual needs.
- Provided teams with training, guidance, support, resources, and motivation to succeed within high-pressure environments.
- Successfully orchestrated investigations ranging in scale and complexity, blending advanced analytical, financial, and business acumen.
- Generated revenue and account base growth through strategic promotions, customised product presentations, and effective development / allocation of key talents.


  • Online Business
  • Payment
  • Financial Platforms
  • Risk Analysis
  • Assessment
  • Mitigation
  • Credit Programmes
  • Mortgage Banking
  • Financial Analysis
  • Negotiations
  • Client Screening
  • Research
  • Regulatory Compliance
  • Policies / Procedures Implementation
  • Training
  • Stock Exchange
  • Asset Management
  • Customer Service
  • KYC (Know Your Customer) Analysis
  • Reporting Financial Crime (AML, KYC, Sanctions)
  • Financial Crime (AML, KYC, Sanctions)
  • Microsoft Office
  • Mac OS / Windows
  • ERP
  • Apple Pages
  • Apple Numbers
  • OS X
  • English
  • Spanish
  • Team Leader
  • Team Building
  • Cross-Functional Stakeholder Relations
  • Resolutive
  • Hard Worker
  • Constant